Engineering across oceans, without the communication friction.
Enterprise technology leaders in the United States and Europe cannot wait 24 hours for an email response. We structure our distributed teams specifically to guarantee 4 to 8 hours of daily synchronous engineering pairing with your internal team.
Where we work: Seamless US & European engineering overlap.
We operate distributed engineering pods structured specifically for high-velocity collaboration with technology leaders across North America and Europe.
United States & Americas🇺🇸 🇨🇦
United Kingdom & Europe🇬🇧 🇪🇺 🇨🇭
Assigned technical leads maintain synchronous daily presence during your team's standup hours.
We embed directly into your corporate Slack, Microsoft Teams, or Linear workspace from day 1.
Clean PRs, video walkthroughs, and automated CI test results committed directly to your repository.
Key Engineering & Research Hubs
Our principal architects operate from primary enterprise tech capitals across North America and Europe.
New York, United States
Lead hub for North American enterprise clients. Houses our distributed agent orchestration practice and daily client synchronization.
Austin, United States
Core software engineering and microservices specialization. Legacy database migration (Strangler Fig) and Go/Rust performance teams.
London, United Kingdom
Client solution design for FTSE 100 and European fintech institutions. Direct London business hours presence.
Zurich, Switzerland
Zero-egress vector database research, private model deployment, and Swiss/EU sovereign privacy architecture lead by Dr. Alistair Vance.
Service Level Agreements (SLAs) by Severity
Codified response times backed by our Master Services Agreement for active client engagements.
| Incident Severity | Description | US Hours SLA | EU Hours SLA | Escalation Path |
|---|---|---|---|---|
| P1 Critical | Production outage, data pipeline stall, model inference failure | < 1 hour | < 1 hour | Direct Principal Architect phone/Slack paging |
| P2 Major | Non-blocking degradation, synthetic benchmark regression | < 4 hours | < 4 hours | Lead Systems Engineer assigned |
| P3 Sprint Inquiry | Architecture questions, backlog prioritization, PR review | Same day | Same day | Shared dedicated Slack / Teams channel |
Need specific regional compliance or data residency?
We configure sovereign in-region AWS, GCP, or Azure tenants with zero cross-border telemetry.
